Dr. Ken Blanchard is one of the most prominent authors in the field of management today. He knows everything about leadership, and as such, he is the most respected and sought after expert in the world. He spent his life doing groundbreaking work in the field, and now he shares his knowledge as an author, speaker, and business consultant. 

Together with his wife, Margie Blanchard, in 1979 he founded The Ken Blanchard Companies, an international management training and consulting firm. Dr. Ken Blanchard is also a visiting lecturer at Cornell University, where he is a trustee emeritus of the Board of Trustees. During his career, he published many books, out of which The One Minute Manager is an absolute best-seller with more than 13 million copies sold. Some other popular titles are Raving Fans, Gung Ho! and Whale Done!. More than 18 million copies of his books were sold, in more than 25 languages.

Barbara Glanz is an expert in Human Resources. She works with organizations helping them improve morale, retention, and services, as well as people who want to find the joy in their work and in their lives. Glanz is one of the few Certified Speaking Professionals worldwide, and has a Master’s Degree in Adult Education. Her professional background involves working as a Manager of Training for Kaset International, a 30 year old Times Mirror company specializing in Customer Service. She is one of the top 10 speakers at the Society for Human Resource.

Barbara Glanz has written eleven bestsellers. Some of the titles are: CARE Packages for Your Customers: An Idea a Week for Customer Service (McGraw-Hill, April 2007), 180 Ways to Spread Contagious Enthusiasm( Walk the Talk, 2006), What Can I Do? Ideas to Help Those Who Have Experienced Loss (Augsburg Fortress, January 2007), The Simple Truths of Appreciation: How Each of Us Can Choose to Make a Difference (Simple Truths, February 2007).