Finding good, dedicated employees can be a time consuming proposition, and training those employees so that they have the skills they need to serve your business well can be expensive. Losing those employees once you've trained them can cripple even the most successful business, and the prospect of high staff turnover is something that keeps many human resources managers awake at night.
How can you keep your employees happy, dedicated, and loyal to your company? Try some of the following tactics for boosting team morale.
1. Have a goal people can get on board with:
If your employees feel like all they're doing is turning up to work so that they can get a paycheque and line your pockets, then they're not going to stay happy for long.
Identify some business goals that your employees will want to be a part of. Some industries lend themselves to lofty goals more easily than others, but even if your company isn't changing the world, curing cancer, or stopping global warming, there will be something for people to be proud of. Make sure your employees feel like they really are making a difference with their work.
2. Encourage people to better themselves
It's easy to get bored if all you're doing at work is producing simple spreadsheets and reports, or operating decades-old software. Even if that's all that's required for the job right now, consider investing in training for your employees.
Encourage them to learn new technologies and keep up to date with the latest happenings in your industry. You might not have the budget to implement fixed mobile convergence right now, but you should reward your tech guys for being aware of it. General industry knowledge is just as important, if not more important, than having the knowledge required to do day-to-day tasks.
3. Support remote working
Offering perks is a good way to build morale - perks can be everything from training and staff discounts to remote working. Allowing your employees to work from home will save them money, save them time, and make them more motivated and productive. Remote working isn't difficult to support. Thanks to increasing support for fixed mobile convergence, it's easy to ensure that people are always connected to the office.
If a trusted employee expresses a desire to try remote working, you have little to lose by allowing them to do a trial run of working from home a couple of days a week.
4. Revisit training regularly
Training isn't a one-time deal. Technology evolves, and best practices can change with it. In addition, even the most dedicated and knowledgeable people can forget things and develop bad habits.
Offer refresher courses for long term employees, and make sure that those courses offer valuable information, and teach or hone skills that they will find useful. Don't leave people feeling like their time has been wasted, or like they're under the spotlight. Make sure that they know that the course is there for everyone's benefit.
Article written by Amy Fowler on behalf of Maintel, experts in remote working and fixed mobile convergence.