Mac Anderson's Simple Truths book series An unforgettable true story about a young man with Down Syndrome who changes the culture of a grocery store by being creative and giving the customers more than they expect. Bestselling authors Ken Blanchard and Barbara Glanz have written a book that any company can use to reshape its culture around serving the customer. Designed by Michael McMillan (The Race and Paper Airplane), also available at www.nightingale.com, this book will become a customer-service classic. This story will grab your heart and get your creative juices flowing on ways to create "customer enthusiasm" in your organization. "Once in great while you read something that bypasses the brain and goes straight to the heart. The Simple Truths of Service is that book... and then some!" -Mac Anderson, founder of Simple Truths and Successories
